My classroom code isn't working. What can I do?

What is a classroom code?:
Signing into Epic! with a classroom code is how students can access Epic! in their classroom during school hours from 6am-4pm. To use Epic! at home, students should be using the home subscription version of Epic!. This is due to our Terms of Service and our contracts with publishers.

How can I find my classroom code?:
When you log into Epic! on the web or from your mobile device, you can find your classroom code on the Dashboard tab. Your classroom code is an auto-generated 6-character alphanumeric password that is completely unique to you and your students!

If you are experiencing issues signing-in with your classroom code during the weekday between 6am-4pm your local time, please see the following:

1. Confirm your classroom code from your Dashboard tab
2. Uninstall and reinstall the Epic! app from your tablet OR clear your cache from Google Chrome
3. If the issue persists, please run a factory reset on your tablet. Click here to learn how for iPad. For Android devices, click here.